Privacy Policy

Introduction

Welcome to https://therapy-for-elders-online-therapy.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Elders Online Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Personal Information Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered under the Therapy for Elders Online Therapy brand. Please note that this policy does not cover third-party platforms, apps, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how your personal information is handled in the following scenarios:

When you create an account and use our applications or services as an authorized user.
During your visits to our websites linked to this policy.
If you subscribe to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, including:

Account Information: Details required for creating and managing your user account.
Payment Information: Data needed to process transactions, such as credit card numbers, expiration dates, and security codes.
Financial Information: Personal financial details for billing purposes.
Purchase Information: Records of products or services you have purchased from us.
Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which we may use to enhance user experience.
Location Data: Your geographical location data, collected when you interact with our services on a map or through GPS functionality.
Feedback and Reviews: Information provided by you through surveys, feedback forms, or product reviews.
Social Media Information: Data from social media platforms when you choose to connect your account with our service.
Product Information: Details about products or services that interest you or that you purchase from us.

We gather this data through direct user input, interactions with our systems, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties who assist us in providing our services, always subject to their respective privacy agreements.

Cookies

Therapy for Elders Online Therapy uses cookies to enhance your experience and analyze website traffic. Cookies are categorized as:

Strictly Necessary: These ensure basic functionalities of our site.
Preference: They remember your preferences, such as language settings.
Analytics: Used to gather insights into how visitors use our site.

Users can control non-essential cookies through our Cookie Manager, allowing you to manage your cookie preferences.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purpose it was collected. Once this period expires, we will delete or anonymize your data unless we are legally obligated to keep it for longer. Our retention periods vary based on legal requirements and business needs.

Security Measures

Therapy for Elders Online Therapy has implemented robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data during transmission and at rest.
Secure third-party processing partners who adhere to strict privacy standards.
Regular security audits and updates to ensure ongoing protection.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us using the details provided below, and we will take steps to delete that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Access to your data and its usage.
Request for rectification if your data is inaccurate or incomplete.
Right to erasure (also known as “right to be forgotten”).
Restriction on processing your data under specific circumstances.
Right to data portability.
Right to object to the processing of your data.
Non-discrimination for exercising your data protection rights.
Right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our Data Privacy Team at privacy@therapy-for-elders-online-therapy.denvermentalhealthcare.com or through written correspondence to:
Therapy for Elders Online Therapy
Privacy Compliance Department
[Address]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website and notify you via email (if applicable) when significant changes are made. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries related to privacy, to request access to your personal data, unsubscribe from communications, or if you have any questions about this Privacy Policy, please contact us:

Email: privacy@therapy-for-elders-online-therapy.denvermentalhealthcare.com
Mail: Privacy Compliance Department, Therapy for Elders Online Therapy, [Address]